Why Small Businesses Ignore Bing Ads (And Why They Shouldn't)
Ask most small business owners about their PPC strategy, and they'll mention Google Ads. Ask about Bing Ads, and you'll likely get a blank stare. This tunnel vision on Google is understandable—Google dominates search with a massive market share. But this overlooking of Microsoft Ads represents a significant missed opportunity.
The reality is that millions of searchers use Bing daily, and they're often less competitive to target than Google users. These searchers are just as ready to buy, just as interested in solutions, and often face less aggressive bidding competition. For small businesses operating on tighter marketing budgets, this difference can be transformative.
Microsoft Ads users skew slightly older and have higher average income levels compared to Google users. For B2B services, professional services, and premium products, this demographic alignment can produce exceptional returns. Yet most small businesses never test this channel, ceding advantage to competitors who do.
Understanding the Bing Ads Advantage
Microsoft Ads operates across multiple networks: Bing, Yahoo, and partner sites. This gives your ads exposure across a far larger audience than Bing's search volume alone suggests. When you bid on Microsoft Ads, you're reaching searchers who might be Bing primary users, but also those who use it occasionally.
One of the biggest advantages of Bing Ads is reduced competition in most industries. Since fewer advertisers optimise for Bing, the cost per click is typically lower. For small businesses, this means your budget stretches further. You can afford higher positions for less investment, or maintain the same position spend as Google at significantly lower cost.
Microsoft Ads also offers some features that come standard but represent advantages over Google in specific scenarios:
- Demographic targeting that's more detailed than Google's basic options
- Native audience targeting without requiring third-party data feeds
- Flexible bid adjustments by device, location, and time
- Better performance data in the interface, requiring less Export→Excel work
For e-commerce, services, and lead generation businesses, these advantages compound. You're not just getting cheaper traffic—you're getting traffic from a slightly different, often more affluent demographic, with less competition driving up prices.
How Bing Ads Compare to Google Ads
| Feature | Microsoft Ads | Google Ads |
|---|---|---|
| Average CPC | 15-35% lower | Baseline |
| Competition Level | Lower in most niches | Higher, more saturated |
| Audience Size (UK) | 85M+ monthly searches | 2B+ monthly searches |
| Ad Formats | Text, Shopping, Audience | Text, Display, Shopping, Video |
| Learning Curve | Very similar to Google | Industry standard |
| Setup Time | 2-3 hours for campaign | 2-3 hours for campaign |
The comparison reveals that Bing isn't a replacement for Google—it's a complement. You should absolutely continue investing in Google Ads. But allocating even 20-30% of your PPC budget to Bing can diversify your traffic sources and improve overall ROI.
Pro Tip: Import Your Google Ads Campaigns
Microsoft Ads makes it simple to import campaigns directly from Google Ads. You can copy entire campaign structures, ad copy, and landing pages in minutes. This dramatically reduces setup time and lets you test Bing Ads without significant additional effort. Most campaigns take just 30 minutes to import and customise.
Getting Started With Bing Ads: A Practical Approach
Starting with Bing Ads doesn't require overhauling your entire strategy. Instead, adopt a test-first approach:
1. Start with your highest-performing campaigns. Don't migrate everything. Choose 2-3 campaigns from Google Ads that consistently deliver strong ROI. These campaigns have proven ad copy, proven keywords, and proven landing pages. Bing Ads will benefit from this existing quality.
2. Allocate 20-30% of your current PPC budget. If you're spending £1000/month on Google, allocate £250-300 to Bing. This lets you test the channel without significant risk whilst maintaining your Google investment.
3. Monitor performance closely for 4-6 weeks. Bing's learning algorithms need time to optimise. During this period, track conversions, CPC, conversion rate, and cost-per-conversion. Bing often shows improved performance after the initial learning phase.
4. Scale what works. If your test campaigns hit your target CPA or ROAS, gradually increase your Bing budget. Most businesses that test Bing properly see strong enough results to justify doubling or tripling their initial allocation.
The entire process is low-risk because you're using proven campaigns and limiting initial spend. If Bing doesn't work for your business, you've only invested a small portion of your budget discovering this. If it does work—and it does for most businesses—you've just discovered a second high-value traffic channel.
Why This Matters for Your Bottom Line
Small businesses operate on tight margins. Every pound spent on marketing needs to deliver measurable return. Effective PPC management isn't just about getting clicks—it's about maximising return on ad spend. Diversifying across Google and Bing does exactly that.
A business spending £2000/month on Google Ads might generate £8000 in revenue (4x ROAS). By allocating £500 to Bing Ads at a 35% lower CPC, you're getting significantly more clicks for the same investment. Even if Bing converts slightly lower (which is rare), the volume advantage typically delivers equal or better overall results.
Over a year, this distinction matters enormously. An extra £500/month that generates £1500-2000 in revenue represents £6000-12000 in additional annual revenue from better channel diversification.
If you're ready to explore this opportunity or want a professional to manage both Google and Bing campaigns cohesively, custom PPC packages can be tailored to your specific needs and budget.
The Verdict: Bing Ads Deserve Your Attention
Bing Ads isn't a replacement for Google Ads—it's an underutilised complement. With lower competition, lower costs, and access to millions of high-intent searchers, Bing represents genuine growth opportunity for small businesses. The platform is easy to learn (especially if you already use Google Ads), setup is straightforward, and the risk is minimal. For most small businesses, allocating even 20-30% of PPC budget to Bing produces positive returns within 4-6 weeks. Testing Bing Ads should be part of your PPC strategy, not an afterthought.
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